Tkpk1 Privacy Policy —
How Your Information Is Protected

Tkpk1 is a trusted and secure gaming platform for online gaming users in Bangladesh. We believe that every user's personal information belongs to them, and protecting it is our primary responsibility.

This privacy policy applies to all personal information collected while using the tkpk1 website and app. By creating an account, playing games, or making deposits or withdrawals on tkpk1, you agree to this privacy policy.

This policy has been prepared in accordance with Bangladesh's applicable digital security laws and international data protection standards. We review and update this policy regularly as needed.

Tkpk1 only collects information that is necessary to operate the service, ensure security, and improve the user experience. We do not collect any data beyond what is required.

Tkpk1 collects user information through various methods. Every data collection practice is transparent and based on user consent.

• Information provided directly: Information you provide during registration, when updating your profile, or when contacting customer support.
• Automatically collected: Information collected automatically while browsing the website through cookies, log files, and tracking technologies.
• Payment Processing: Transaction details received from mobile banking systems during deposits or withdrawals.
• Third-Party Verification: Information received from approved third-party verification services for identity verification purposes.
• Device Sensors: Relevant data collected through device permissions while using the mobile app.

Tkpk1 uses collected data solely for specific and legitimate purposes. We never use your information for unauthorized or unnecessary activities.

• Account creation, verification, and management — the core operations of the tkpk1 service.
• Processing deposit and withdrawal transactions and maintaining financial records.
• Preventing illegal activities such as fraud, money laundering, and the creation of multiple accounts.
• Delivering a personalized gaming experience along with relevant bonus offers and promotions.
• Providing customer support services and resolving complaints.
• Implementing responsible gaming policies and monitoring gaming patterns.
• Fulfilling legal and regulatory obligations and reporting to authorities when required.
• Improving platform functionality and resolving technical issues.

Tkpk1 shares information with third parties only in very limited circumstances and under strict conditions. The purpose of sharing is always clear and lawful.

• Payment Processors: Financial information is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket to process transactions.
• Identity Verification Provider: Required information is shared with authorized verification services to complete the KYC (Know Your Customer) process.
• Legal Authorities: Information may be shared with relevant authorities in response to court orders, government investigations, or legal obligations.
• Security Partners: Limited data is shared with specialized security service providers for fraud prevention and cybersecurity purposes.
• Game Providers: Only the minimum data required to operate third-party games is shared with game provider companies.

Tkpk1 uses industry-leading security technology to protect your information. Our security infrastructure is continuously updated and monitored.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption — every piece of information sent from your browser to our servers is fully encrypted.
• Data Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication: An optional two-factor authentication (2FA) system is available for account access.
• Regular Audits: Regular security audits and penetration testing are conducted by independent third-party security experts.
• Access Control: Access to your data is restricted to authorized personnel only, and every access is logged.
• Backup System: Regular encrypted backups are stored across multiple secure locations to prevent data loss.

Tkpk1 uses cookies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are described below.

As a tkpk1 user, you have several important rights over your personal data. We respect these rights and make every effort to fulfill them promptly.

Tkpk1 does not retain your data longer than necessary. Different retention periods apply depending on the type of information.

• Account Information: For the duration the account is active and for a minimum of 5 years after closure — as required by law.
• Financial Transaction Records: Retained for up to 7 years from the date of the last transaction — in compliance with anti-money laundering laws.
• KYC Documents: Retained for up to 5 years after account closure in accordance with regulatory guidelines.
• Gaming Logs & History: Retained for up to 3 years after account closure for dispute resolution purposes.
• Cookie & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.
• Support contact records: Retained for up to 2 years from the date of last contact for quality control purposes.

Tkpk1 strictly does not provide services to anyone under the age of 18. Collecting or processing data from minors is against our policy.

• Date of birth and national ID are verified at registration for age verification purposes.
• If it is discovered that a minor has registered using false information, their account will be closed immediately.
• If any minor's data is found in our system, it will be deleted immediately.
• If parents have any concerns, they are welcome to contact us — we will act promptly.

Tkpk1 may update this privacy policy from time to time. We will notify you through appropriate channels depending on the nature and significance of the changes.

• Important Changes: You will be notified in advance via SMS to your registered mobile number or by email — at least 14 days before any changes take effect.
• General changes: This page will be updated, and the date of the latest change will be noted at the top of the page.
• Continued Use: Continued use of tkpk1 after any updates will be considered acceptance of the revised policy.
• Previous Policy: Previous versions of the privacy policy will be provided upon request.

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated data protection team.